Sleep Expert & Sales Pro — Uncapped Commissions

Mattress Firm Inc.; Town of Fishkill (NY); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on sleep products

Get paid on-demand

Job summary

Mattress Firm Inc. is seeking a Sleep Expert for our Fishkill, NY store to elevate the in-store experience by becoming a trusted sleep authority.

You will help customers find the right mattress and provide product knowledge to drive sales, while maintaining an engaging omnichannel environment. Responsibilities include building relationships, hitting KPIs, and leveraging our selling programs with digital tools.

Qualifications

• Customer-focused selling and service orientation.
• Ability to learn product knowledge and translate into recommendations.
• Strong communication and relationship-building skills.

Responsibilities

• Elevate in-store customer experience by acting as a trusted sleep authority.
• Drive sales performance and KPIs while adopting company values.
• Maintain customer relationships after purchase (delivery reminders, issue resolution).
• Leverage digital tools to support an omnichannel experience and respond to competitive activity.

Job description

Mattress Firm Inc. is seeking a Sleep Expert for our Fishkill, NY store to elevate the in-store experience by becoming a trusted sleep authority.

You will help customers find the right mattress and provide product knowledge to drive sales, while maintaining an engaging omnichannel environment. Responsibilities include building relationships, hitting KPIs, and leveraging our selling programs with digital tools.