Sleep Expert & Sleep Authority | Uncapped Commission

Mattress Firm; Town of Fishkill (NY); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical coverage

Paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert in the United States (New York area) to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will execute selling programs using digital tools and support a seamless omnichannel experience to put the customer at the center.

The role emphasizes building strong relationships, providing product knowledge, driving sales KPIs, and maintaining post-purchase contact while staying aware of competitive

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert in the United States (New York area) to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will execute selling programs using digital tools and support a seamless omnichannel experience to put the customer at the center.

The role emphasizes building strong relationships, providing product knowledge, driving sales KPIs, and maintaining post-purchase contact while staying aware of competitive