Sleep Expert: Uncapped Commissions & Sleep Authority

Mattress Firm Inc.; Amarillo (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the perfect mattress and accessories. You will drive sales through conventional and omnichannel tools while representing the Mattress Firm brand with integrity.

The role emphasizes strong relationship-building, product knowledge, and the ability to handle physical tasks and assist customers throughout the shopping journey.

Qualifications

• Customer service skills.
• Ability to build relationships with customers.
• Strong product knowledge and willingness to learn.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Provide product knowledge and help customers choose the right mattress and accessories.
• Support omnichannel selling programs and use digital tools to assist customers.
• Maintain relationships with customers after purchase and assist with delivery reminders.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the perfect mattress and accessories. You will drive sales through conventional and omnichannel tools while representing the Mattress Firm brand with integrity.

The role emphasizes strong relationship-building, product knowledge, and the ability to handle physical tasks and assist customers throughout the shopping journey.