Sleep Expert & Sales Pro — Uncapped Commissions

Mattress Firm, Inc.; Candler (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical & Dental

On-demand pay

Uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, helping customers find the right mattress and achieve better sleep. You will leverage product knowledge to guide decisions, support omnichannel shopping, maintain lasting relationships, and drive sales performance.

The role offers uncapped commissions, a 401(k) match, and opportunities for career growth.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, helping customers find the right mattress and achieve better sleep. You will leverage product knowledge to guide decisions, support omnichannel shopping, maintain lasting relationships, and drive sales performance.

The role offers uncapped commissions, a 401(k) match, and opportunities for career growth.