Sleep Expert & Mattress Advisor — Uncapped Commissions

Mattress Firm Inc.; Honolulu (HI); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on mattresses and睡眠

Career growth opportunities

Mental health and life resources

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience in Honolulu. You will act as a trusted sleep authority, guiding customers to the best mattress and sleep solutions while leveraging digital tools to enhance omnichannel service.

Responsibilities include building relationships, delivering product knowledge, and driving sales performance. The role requires the ability to lift 50+ pounds and a commitment to customer satisfaction; compensation includes base pay

Qualifications

• Retail sales experience preferred.
• Ability to lift 50+ pounds.
• Uncapped commissions and a 401(k) match.

Responsibilities

• Assist customers to find the right mattress and sleep accessories.
• Provide technical and product information to customers as a sleep authority.
• Drive sales performance and meet KPIs while upholding company values.
• Maintain relationships with customers during and after purchase, including delivery reminders.
• Monitor competitor offerings and market trends to inform sales strategy.

Skills

Customer service

Sales

Product knowledge

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience in Honolulu. You will act as a trusted sleep authority, guiding customers to the best mattress and sleep solutions while leveraging digital tools to enhance omnichannel service.

Responsibilities include building relationships, delivering product knowledge, and driving sales performance. The role requires the ability to lift 50+ pounds and a commitment to customer satisfaction; compensation includes base pay