Sleep Expert & Mattress Advisor

Mattress Firm; Largo (FL); Presencial; USD 62 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-the-job training

401(k) matching

Mental health resources

Medical plans

Dental plans

Vision plans

Get paid on-demand

Uncapped commission

Employee discounts

Resumo da oferta

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, build strong relationships, and drive sales while aligning with company values and omnichannel initiatives.

The role emphasizes customer focus, performance against KPIs, and ongoing learning. Eligible employees may receive uncapped commissions, 401(k) match, and comprehensive benefits, with opportunities for

Qualificações

• Customer relationships and service
• Strong product knowledge to advise customers
• Ability to drive sales and meet KPIs
• Maintain relationships after purchase and resolve issues
• Awareness of competitors and market
• Leverage social media to boost brand and sales
• Ability to lift 50+ pounds

Responsabilidades

• Elevate in-store experience by being a trusted sleep authority
• Provide technical and product information to customers
• Drive individual sales performance and KPIs
• Maintain customer relationships during and after purchase
• Monitor competitive offerings and promotions
• Leverage social media to support brand awareness and sales
• Assist with store operations and customer interactions as needed

Conhecimentos

Customer relationships

Product knowledge

Sales orientation

Communication

Descrição da oferta de emprego

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, build strong relationships, and drive sales while aligning with company values and omnichannel initiatives.

The role emphasizes customer focus, performance against KPIs, and ongoing learning. Eligible employees may receive uncapped commissions, 401(k) match, and comprehensive benefits, with opportunities for