Sleep Expert: Help Customers Find Their Dream Mattress

Mattress Firm Inc.; Barre (VT); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Career growth opportunities

Mental health resources

Job summary

Mattress Firm is hiring a Sleep Expert to elevate the customer in-store experience and act as a trusted sleep authority. You’ll offer product knowledge, guide customers to the right mattress, and help create an engaging shopping environment focused on customer needs.

The role emphasizes driving sales, maintaining relationships beyond purchase, and supporting omnichannel initiatives. Competitive pay, benefits, and potential leadership opportunities are highlighted.

Responsibilities

• Elevate in-store experience as a trusted sleep authority and provide best-in-class product knowledge to customers.
• Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
• Leverage social media to positively impact brand awareness and increase sales.

Job description

Mattress Firm is hiring a Sleep Expert to elevate the customer in-store experience and act as a trusted sleep authority. You’ll offer product knowledge, guide customers to the right mattress, and help create an engaging shopping environment focused on customer needs.

The role emphasizes driving sales, maintaining relationships beyond purchase, and supporting omnichannel initiatives. Competitive pay, benefits, and potential leadership opportunities are highlighted.