Sleep Expert - Mattress Advisor with Uncapped Commission

Mattress Firm Inc.; Tucker (GA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on mattresses and相关

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep advisor. You will guide customers to the best mattress solutions, share product knowledge, and support omnichannel selling programs.

The role emphasizes building lasting relationships, maintaining post-purchase contact, and meeting sales KPIs while representing Mattress Firm values and providing outstanding service.

Qualifications

• Retail sales experience preferred.
• Ability to understand and explain product features and benefits.
• Strong communication and relationship-building skills.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep expert.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while adhering to company programs.
• Maintain customer relationships, follow up on deliveries, and resolve issues.

Skills

Sales

Customer service

Product knowledge

Communication

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep advisor. You will guide customers to the best mattress solutions, share product knowledge, and support omnichannel selling programs.

The role emphasizes building lasting relationships, maintaining post-purchase contact, and meeting sales KPIs while representing Mattress Firm values and providing outstanding service.