Sleep Expert: In-Store Advisor with Uncapped Commission

Mattress Firm; Euless (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Health benefits

On-demand pay

Uncapped commission

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right products with best-in-class service and omnichannel support.

You’ll build lasting relationships, share technical product knowledge, drive sales and KPIs, resolve issues after purchase, monitor competition, and contribute to brand growth—while enjoying uncapped commissions and a 401(k) match.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Relationship building

Omnichannel

Communication

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and guiding customers to the right products with best-in-class service and omnichannel support.

You’ll build lasting relationships, share technical product knowledge, drive sales and KPIs, resolve issues after purchase, monitor competition, and contribute to brand growth—while enjoying uncapped commissions and a 401(k) match.