Sleep Expert: In-Store Sales with Uncapped Commissions

Mattress Firm, Inc.; Langhorne (Bucks County); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay with uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to elevate in-store experiences by acting as a sleep authority and guiding customers to the right mattress with expert product knowledge. You will engage customers, leverage digital tools, and support omnichannel experiences to ensure satisfaction.

The role offers uncapped commissions and a 401(k) match, with competitive pay and opportunities for leadership bonuses depending on qualifications and experience.

Qualifications

• Ability to build strong customer relationships.
• Provide product knowledge to customers.
• Drive sales performance and KPIs while upholding company values.

Responsibilities

• Create an environment where the customer is at the center by cultivating relationships.
• Provide technical and product knowledge information to customers as subject matter expert.
• Drive sales performance and KPIs while upholding company values and supporting initiatives.
• Maintain customer relationships during and after purchase (resolve issues, reminders, etc.).
• Maintain awareness of competition and offers from competitors.
• Leverage social media to boost brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales & KPIs

Social media

Physical ability

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to elevate in-store experiences by acting as a sleep authority and guiding customers to the right mattress with expert product knowledge. You will engage customers, leverage digital tools, and support omnichannel experiences to ensure satisfaction.

The role offers uncapped commissions and a 401(k) match, with competitive pay and opportunities for leadership bonuses depending on qualifications and experience.