Sleep Expert: Uncapped Commissions & Growth in Store

Mattress Firm, Inc.; Oak Park (IL); Sur place; USD 68 000 - 83 000; Plein temps

Avantages offerts par ce poste

401(k) with employer matching

Medical, dental, prescription, and vis

Get paid on-demand

Uncapped commissions

Employee discounts on Mattress Firm

Résumé du poste

Mattress Firm, Inc. seeks a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and helping customers find their perfect mattress and sleep solution.

You will guide shoppers through product knowledge, use digital tools to support omnichannel selling, and build lasting relationships that drive sales and loyalty. The role offers uncapped commissions, a 401(k) match, and comprehensive benefits.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift 50+ pounds.
• Willingness to use digital tools and sell through omnichannel experience.
• Strong relationship-building and problem-solving abilities.

Responsabilités

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Description du poste

Mattress Firm, Inc. seeks a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and helping customers find their perfect mattress and sleep solution.

You will guide shoppers through product knowledge, use digital tools to support omnichannel selling, and build lasting relationships that drive sales and loyalty. The role offers uncapped commissions, a 401(k) match, and comprehensive benefits.