Sleep Expert: In-Store Authority with Uncapped Commissions

Mattress Firm Inc.; Bonney Lake (WA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Employee discounts on sleep products

On-the-job training and development

Mental health resources

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers toward the best mattress solutions. You will execute Mattress Firm selling programs with digital tools and create a seamless omnichannel experience that puts the customer at the center.

Responsibilities include driving sales, maintaining customer relationships, and leveraging social media to boost brand awareness.

Qualifications

• Excellent communication and customer service skills are required.
• Ability to lift 50+ pounds.
• Willingness to learn and execute selling programs and use digital tools.
• Self-motivated with a drive to meet and exceed sales goals.

Responsibilities

• Elevate in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase, including post-sale follow-ups.
• Leverage social media to positively impact brand awareness and increase sales.
• Stay aware of competitors and offer best-in-class product information to customers.

Skills

Sales

Customer service

Product knowledge

Communication

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers toward the best mattress solutions. You will execute Mattress Firm selling programs with digital tools and create a seamless omnichannel experience that puts the customer at the center.

Responsibilities include driving sales, maintaining customer relationships, and leveraging social media to boost brand awareness.