Sleep Expert: In-Store Sleep Authority

Mattress Firm Inc.; Bend (OR); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts

On-the-job training

Uncapped commissions

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by serving as a trusted sleep authority and providing expert product knowledge. You will help customers find their dream mattress and participate in selling programs using digital tools to enhance the shopping journey.

You will drive sales performance, nurture relationships before and after purchase, and stay aware of competition while leveraging social media to boost brand awareness.

Qualifications

• Drive sales performance and KPIs in a retail environment.
• Provide product knowledge and act as a sleep authority for customers.
• Cultivate strong customer relationships before and after purchase.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Execute Mattress Firm selling programs with the use of digital tools and support an omnichannel experience.
• Maintain customer relationships, resolve issues, and send delivery reminders.
• Monitor competition and brand advertising to inform customers.

Skills

Sales experience

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by serving as a trusted sleep authority and providing expert product knowledge. You will help customers find their dream mattress and participate in selling programs using digital tools to enhance the shopping journey.

You will drive sales performance, nurture relationships before and after purchase, and stay aware of competition while leveraging social media to boost brand awareness.