Sleep Expert — High Earnings, 401(k) Match & Growth

Mattress Firm; Martinsburg (WV); On-site; USD 59,000 - 65,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress. You will use digital tools to support a seamless omnichannel experience and build lasting relationships with customers.

You will drive sales performance, uphold company values, and participate in uncapped commissions with a 401(k) match. This is an on-site, full-time role with opportunities for career growth.

Qualifications

• Legal authorization to work in the United States without sponsorship.
• Lift 50+ pounds as part of the role.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Social media

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress. You will use digital tools to support a seamless omnichannel experience and build lasting relationships with customers.

You will drive sales performance, uphold company values, and participate in uncapped commissions with a 401(k) match. This is an on-site, full-time role with opportunities for career growth.