Sleep Expert: High-Earning, Commission-Based Sales

Mattress Firm, Inc.; St. George (VT); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on mattresses

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer in-store experience by becoming a trusted sleep authority and guiding guests to the right mattress. You will utilize digital tools and support a seamless omnichannel approach to create an engaging environment centered on the customer.

In this role, you will drive sales performance and KPIs while maintaining strong relationships with customers before and after purchase, and you will benefit from uncapped commissions, a 401(k) match,

Qualifications

• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while aligning with company values.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition and offerings from competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Relationship building

Product knowledge

Tools

Digital tools

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer in-store experience by becoming a trusted sleep authority and guiding guests to the right mattress. You will utilize digital tools and support a seamless omnichannel approach to create an engaging environment centered on the customer.

In this role, you will drive sales performance and KPIs while maintaining strong relationships with customers before and after purchase, and you will benefit from uncapped commissions, a 401(k) match,