Sleep Expert — High-Earning In-Store Sales

Mattress Firm, Inc.; Midland (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, vision plans

Employee discounts on sleep products

On-the-job training and career growth

Diversity and inclusion programs

Job summary

Mattress Firm, Inc. seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to their dream mattress. You will use digital tools to support omnichannel sales and maintain strong customer relationships throughout the purchase and delivery process.

The role emphasizes product knowledge, sales performance, and alignment with company values, while offering uncapped commissions and comprehensive benefits in a fast-paced retail environment.

Qualifications

• Strong customer service and sales skills in a retail setting.
• Ability to explain product specs and benefits clearly.
• Willingness to work in-store with commissions and performance goals.

Responsibilities

• Provide product knowledge and act as a sleep authority for customers.
• Drive sales and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Leverage digital tools and social media to boost brand awareness and sales.

Skills

Sales skills

Customer service

Product knowledge

Omnichannel experience

Relationship building

Job description

Mattress Firm, Inc. seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to their dream mattress. You will use digital tools to support omnichannel sales and maintain strong customer relationships throughout the purchase and delivery process.

The role emphasizes product knowledge, sales performance, and alignment with company values, while offering uncapped commissions and comprehensive benefits in a fast-paced retail environment.