Sleep Expert: High-Earning, Commission-Based Role

Mattress Firm, Inc.; Manchester (NH); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience, acting as a trusted sleep authority and helping customers find the perfect mattress for better sleep. You will drive sales, leverage digital tools, and nurture relationships before and after purchase in a high-energy retail setting.

The role emphasizes customer-centric service, product expertise, and contributing to a dynamic team focused on growth, brand impact, and exceptional in-store experiences.

Qualifications

• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase.

Responsibilities

• Elevate and enhance the customer's in-store experience by acting as a trusted sleep authority.
• Sell best-in-class products using Mattress Firm selling programs and digital tools.
• Support a seamless omnichannel experience and keep the customer at the center.

Skills

Customer service

Sales ability

Product knowledge

Relationship building

Omnichannel experience

Tools

Digital tools

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience, acting as a trusted sleep authority and helping customers find the perfect mattress for better sleep. You will drive sales, leverage digital tools, and nurture relationships before and after purchase in a high-energy retail setting.

The role emphasizes customer-centric service, product expertise, and contributing to a dynamic team focused on growth, brand impact, and exceptional in-store experiences.