Sleep Expert: Create Dream Sleep & Uncapped Earnings

Mattress Firm; Illinois; On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical plan

Dental plan

Vision plan

Get paid on-demand

Base pay + uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, drive sales, and build lasting relationships while leveraging omnichannel tools to enhance the shopping journey.

The role offers uncapped commissions, a 401(k) match, and comprehensive benefits as part of a dynamic team focused on helping customers sleep well and live well.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Product knowledge

Sales

Relationship building

Social media

Lifting 50+ lbs

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, drive sales, and build lasting relationships while leveraging omnichannel tools to enhance the shopping journey.

The role offers uncapped commissions, a 401(k) match, and comprehensive benefits as part of a dynamic team focused on helping customers sleep well and live well.