Sleep Expert: Uncapped Commission & Growth Opportunities

Web Scribble; Louisville (KY); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and helping customers select the right mattress using digital tools to support an omnichannel journey.

The role focuses on building relationships, sharing product knowledge, driving sales and KPIs, and maintaining post-purchase follow-up. It is a full-time position with uncapped commissions and a 401(k) match.

Qualifications

• No formal qualifications listed in the posting.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition and advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and helping customers select the right mattress using digital tools to support an omnichannel journey.

The role focuses on building relationships, sharing product knowledge, driving sales and KPIs, and maintaining post-purchase follow-up. It is a full-time position with uncapped commissions and a 401(k) match.