Sleep Experience Specialist - Uncapped Commission

Mattress Firm; Burnsville (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts

Job summary

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will execute selling programs with digital tools to create an engaging omnichannel environment centered on the customer.

The role emphasizes building relationships, sharing product knowledge, and driving sales while aligning with company values. It supports a base pay with uncapped commissions and a 401(k) match, in a role that may serve stores

Qualifications

• The Sleep Expert will elevate the in-store experience by being a trusted sleep authority and offering best-in-class products.
• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide product knowledge information to customers and serve as a subject matter expert.
• Drive sales performance and KPIs while supporting company initiatives.
• Maintain relationships during and after purchase and resolve issues.
• Monitor competition and advertised services to stay informed.
• Leverage social media to increase brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority and product expert.
• Cultivate customer relationships to keep the customer at the center.
• Drive individual sales and KPIs while aligning with company values.

Skills

customer service

sales

communication

relationship building

Job description

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will execute selling programs with digital tools to create an engaging omnichannel environment centered on the customer.

The role emphasizes building relationships, sharing product knowledge, and driving sales while aligning with company values. It supports a base pay with uncapped commissions and a 401(k) match, in a role that may serve stores