Sleep Expert – In-Store Pro with Uncapped Commission

Mattress Firm Inc.; Bessemer (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on Mattress Firm

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and recommending best-in-class products.

You will execute selling programs with digital tools and maintain relationships before, during, and after purchases to ensure customer satisfaction. This role offers uncapped commissions and a 401(k) match, with competitive base pay and opportunities for leadership roles.

Responsibilities

• Elevate in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with digital tools and support omnichannel experience.
• Cultivate strong customer relationships and ensure the customer is at the center.
• Provide technical and product knowledge information to customers as subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships during and after purchase and resolve customer issues.

Skills

Sales

Customer service

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and recommending best-in-class products.

You will execute selling programs with digital tools and maintain relationships before, during, and after purchases to ensure customer satisfaction. This role offers uncapped commissions and a 401(k) match, with competitive base pay and opportunities for leadership roles.