Slate CRM & Enrollment Systems Specialist

City University of New York; New York (NY); On-site; USD 64,000 - 98,000; Full time

Job summary

City University of New York (CUNY) Kingsborough Community College seeks an Enrollment Systems and Engagement Specialist to optimize Slate CRM for recruitment, admissions, onboarding and retention. This role collaborates across offices to align processes with system capabilities and institutional goals.

Reporting to the Director of Admissions, the successful candidate will configure and maintain Slate, develop reports and dashboards, and provide training and support to end users.

Qualifications

• Bachelor's Degree and four years' related experience required.
• Experience with Slate CRM preferred.
• Strong technical and analytical skills; SQL and reporting tools helpful.
• Knowledge of HTML and CSS.

Responsibilities

• Administer and maintain the Slate CRM environment, including user roles and system configurations.
• Create and manage forms, queries, workflows, portals, events, communications, and automation processes.
• Collaborate with stakeholders to translate business requirements into technical solutions.
• Develop reports and dashboards to support enrollment strategy.
• Stay current with CRM and enrollment technology trends.

Skills

Technical skills

Analytical skills

Education

Bachelor's Degree

Tools

Slate CRM

SQL

Reporting tools

HTML

CSS

CUNYfirst integrations

Job description

City University of New York (CUNY) Kingsborough Community College seeks an Enrollment Systems and Engagement Specialist to optimize Slate CRM for recruitment, admissions, onboarding and retention. This role collaborates across offices to align processes with system capabilities and institutional goals.

Reporting to the Director of Admissions, the successful candidate will configure and maintain Slate, develop reports and dashboards, and provide training and support to end users.