Ski & Ride School Manager: Lead, Inspire & Grow

Vail Resorts, Inc.; Vermont; On-site; USD 59,000 - 84,000; Full time

Benefits offered by this job

Free passes for employees

Discounts on lodging and gear

401(k) retirement plan

Job summary

The Ski and Ride School Manager at Vail Resorts, Inc. leads the resort’s Ski & Ride School, modeling leadership values while guiding quality control, guest relations, and staff development.

You’ll oversee the location’s supervisory team and collaborate with departments to meet guest and business needs throughout the season. Starting wage ranges from $58,859 to $84,084 for the Winter Seasonal 2026/2027 period; PSIA/ AASI Level 2 certification and strong leadership, guest service, and teamwork are

Qualifications

• High School diploma or equivalent is required.
• Minimum three years experience as a Ski & Ride School Instructor.
• Minimum two years of supervisory experience.
• PSIA/AASI Level 2 certification or equivalent.
• Fluent in English (written and spoken).
• Ability to work in inclement weather in a high alpine environment.
• Excellent guest service and communication skills.
• Ability to work well in a team.
• Flexible schedule including weekends, nights, holidays.
• Background check required.

Responsibilities

• Connect to and develop supervisors, pros and support staff at their assigned location to understand their role in our business. Implements and holds staff accountable to both Ski & Ride School & company policies and procedures.
• Resolve guest complaints by utilizing company values, and available company tools.
• Drive our business through quality control of products, labor management and safety of employees and guests.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations.
• Understand, Lead and model the Company’s mission, vision and values.
• Contribute to development of future strategic initiatives of the department.
• Ensure that staffing needs are in line with business needs on a daily basis
• Other job duties as assigned by management

Skills

PSIA Level 2

Leadership

Guest service

Communication

Education

High School diploma or equivalent

Job description

The Ski and Ride School Manager at Vail Resorts, Inc. leads the resort’s Ski & Ride School, modeling leadership values while guiding quality control, guest relations, and staff development.

You’ll oversee the location’s supervisory team and collaborate with departments to meet guest and business needs throughout the season. Starting wage ranges from $58,859 to $84,084 for the Winter Seasonal 2026/2027 period; PSIA/ AASI Level 2 certification and strong leadership, guest service, and teamwork are