Ski & Ride School Operations Lead

Crested Butte, Llc; Crested Butte (CO); On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k) Retirement Plan

Assistance program

Training & development

Referral program

Job summary

Vail Resorts is seeking an Assistant Manager of Ski & Ride School for Winter Seasonal 2026/2027. Lead daily operations, ensure high-quality lessons, manage staffing, and drive guest satisfaction across programs.

Position requires strong leadership, scheduling expertise, and a commitment to guest service excellence. The role involves coaching staff, coordinating with departments, and maintaining safety and facilities.

Qualifications

• Proven ability to lead teams and develop staff.
• Strong guest service principles and operational excellence.
• Experience managing staffing levels and labor utilization.
• Fluent in English, both written and spoken.

Responsibilities

• Oversee daily operations of Ski & Ride School programs and ensure lesson quality.
• Manage scheduling, staffing, and labor to meet guest demand and budget.
• Coach instructors and staff; provide ongoing performance feedback.
• Collaborate with departments to ensure smooth guest experiences.
• Maintain site facilities and safety standards.

Skills

Leadership

Communication

Conflict resolution

Guest service

Staffing and scheduling

Problem solving

Education

PSIA-AASI Level I or higher

College degree (education, recreation, hospitality)

Tools

Microsoft Office Suite

Job description

Vail Resorts is seeking an Assistant Manager of Ski & Ride School for Winter Seasonal 2026/2027. Lead daily operations, ensure high-quality lessons, manage staffing, and drive guest satisfaction across programs.

Position requires strong leadership, scheduling expertise, and a commitment to guest service excellence. The role involves coaching staff, coordinating with departments, and maintaining safety and facilities.