Ski & Ride School Lead - Guest Experience & Ops

PSIA-AASI Western Region; Truckee (CA); Presencial; USD 37 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free passes

Free ski lessons

40% retail discounts

Wellness benefits

Training and development

Referral program

401(k)

Resumo da oferta

Vail Resorts is hiring Ski School Assistant Managers to supervise operations, develop staff, and elevate guest experiences in our mountain environment. You will lead instruction teams, support scheduling, and coordinate with departments to ensure exceptional service.

The role requires PSIA/AASI certification, a high school diploma or GED, and 3+ years of teaching experience. Seasonal winter employment offers competitive hourly wages and opportunities for growth and training.

Qualificações

• High School Diploma or GED Equivalent required; Bachelor's Degree in related field preferred.
• Current PSIA/AASI or equivalent certification required.
• Minimum of 3 years Ski/Snowboard Instructor experience.
• Ability to work a flexible schedule including nights, holidays, and weekends.
• Must be able to communicate fluently in English.

Responsabilidades

• Oversee daily instruction at Ski and Ride School including curriculum development, scheduling, and class support with feedback as needed.
• Assist with administrative duties including hiring, scheduling, training, payroll, inventory management, and reporting guest feedback.
• Monitor instructor performance and provide feedback, including recognition, correction actions, or escalation as necessary.
• Maintain knowledge of applicable laws, regulations, and company policies; adhere to safety programs and incident reporting.
• Coordinate with management, departments, and third-party organizations as needed.
• Participate in leadership forums providing feedback on school operations and improvement opportunities.
• Lead by example with professionalism, punctuality, appearance, and team collaboration.
• Take ownership for assigned areas and follow through on commitments; perform other duties as assigned.

Conhecimentos

Staff development

Guest experience

Leadership

Scheduling

Payroll

Instruction

Feedback

Communication

Formação académica

High school diploma or GED

Bachelor's degree preferred

PSIA/AASI certification

Descrição da oferta de emprego

Vail Resorts is hiring Ski School Assistant Managers to supervise operations, develop staff, and elevate guest experiences in our mountain environment. You will lead instruction teams, support scheduling, and coordinate with departments to ensure exceptional service.

The role requires PSIA/AASI certification, a high school diploma or GED, and 3+ years of teaching experience. Seasonal winter employment offers competitive hourly wages and opportunities for growth and training.