Six-Figure Potential: Automotive Service Advisor

Germain Honda; Naples (FL); Ibrido; USD 65.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Competitive Wages

Professional Development

Employee Discounts

Descrizione del lavoro

Germain Honda of Naples is seeking an Automotive Service Advisor to own the customer experience in the service lane in Naples, FL. You’ll be the first point of contact for vehicle status, repairs and diagnostics, and you’ll coordinate with technicians and service offerings to keep customers informed.

We offer six-figure earning potential for top performers and a comprehensive benefits package, professional development, and opportunities to grow within the Germain footprint.

Competenze

• Previous experience as a Service Advisor or in customer service in automotive preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Detail-oriented with good organizational skills.
• Clean driving record.

Mansioni

• Greet customers promptly and professionally upon arrival.
• Listen to customer concerns and document issues accurately.
• Schedule service appointments and coordinate with technicians.
• Explain recommended services and costs to customers.
• Maintain clear communication between customers and service department.
• Ensure customer satisfaction by addressing questions and resolving service-related issues.
• Maintain records of services and repairs.

Conoscenze

Customer service

Communication

Multitasking

Organizational skills

Computer skills

Formazione

High school diploma or equivalent

Strumenti

Service management software

Descrizione del lavoro

Germain Honda of Naples is seeking an Automotive Service Advisor to own the customer experience in the service lane in Naples, FL. You’ll be the first point of contact for vehicle status, repairs and diagnostics, and you’ll coordinate with technicians and service offerings to keep customers informed.

We offer six-figure earning potential for top performers and a comprehensive benefits package, professional development, and opportunities to grow within the Germain footprint.