High-Earning Automotive Service Advisor – Growth & Benefits

Germain Honda of Ann Arbor; Naples (FL); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health, dental andVision

401(k) Savings Plan with EmployerMatch

Paid vacation/Company holidays

Competitive wage plans

Ongoing Professional Development and内部

Company outings and activities

Employee discounts

Job summary

Germain Honda of Naples is seeking an Automotive Service Advisor in Naples, FL. You will own the customer experience in the service lane and be the first contact for vehicle status, repairs, and diagnostics.

Responsibilities include greeting customers, documenting issues, scheduling service, explaining recommended services and costs, and ensuring clear communication to achieve high satisfaction. Six-figure earning potential for top performers.

Qualifications

• Previous experience as a Service Advisor or in automotive customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Detail-oriented with good organizational skills.
• Proficient with computers and service management software.
• Clean driving record.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Listen carefully to customer concerns and accurately document the issues.
• Schedule vehicle service appointments and coordinate with technicians.
• Provide detailed explanations of recommended services and associated costs to customers.
• Maintain clear and timely communication between customers and the service department.
• Ensure customer satisfaction by addressing questions and resolving service-related issues.
• Maintain records of services and repairs performed on each vehicle.

Skills

Customer service

Communication

Multitasking

Time management

Detail oriented

Computer proficiency

Tools

Service management software

Job description

Germain Honda of Naples is seeking an Automotive Service Advisor in Naples, FL. You will own the customer experience in the service lane and be the first contact for vehicle status, repairs, and diagnostics.

Responsibilities include greeting customers, documenting issues, scheduling service, explaining recommended services and costs, and ensuring clear communication to achieve high satisfaction. Six-figure earning potential for top performers.