Site Operations Lead - Fast-Paced Logistics

Lever, Inc.; West Chester (Chester County); On-site; USD 70,000 - 100,000; Full time

Job summary

Gopuff is seeking a Site Manager to join the Field Operations team. You will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

The role requires drive, grit, and enthusiasm for the challenge, with the ability to manage safety, performance, and budgets in a fast-paced environment. This position reports to the Field Operations leadership and requires flexible hours including evenings and

Qualifications

• 3+ years in a fast-paced environment with a blended W2/1099 workforce.
• Retail, grocery, military, restaurant or equivalent experience.
• Bachelor’s degree preferred.
• Strong written and verbal communication skills.
• Strong conflict resolution skills.
• Proven ability to develop and engage teams.
• Proficient with Google Suite and email.
• Able to adapt to a changing environment.
• Able to lift up to 49 pounds and work varied shifts.

Responsibilities

• Plan, direct, and be accountable for facility operations including deliveries, inventory, equipment and systems.
• Drive improvements to KPIs like order picking time, dwell time, drive time, defect rate and cost per order.
• Train and coach associates to work safely following standard work and processes.
• Manage site finances to meet productivity, labor and other expense budgets.
• Ensure compliance with company policies and legal regulations for the warehouse.
• Oversee safety, asset protection, and quality assurance reviews.
• Develop and implement action plans to improve performance and implement company programs.
• Create plans to improve safety, culture and financial performance of the facility.

Skills

Leadership

Communication

Conflict resolution

Team development

Adaptability

Spanish (professional)

Education

Bachelor’s degree (preferred)

Tools

Google Suite

Job description

Gopuff is seeking a Site Manager to join the Field Operations team. You will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

The role requires drive, grit, and enthusiasm for the challenge, with the ability to manage safety, performance, and budgets in a fast-paced environment. This position reports to the Field Operations leadership and requires flexible hours including evenings and