Site Operations Coordinator — Mail, Copy & Facilities

Ricoh Company, Ltd.; Boca Raton (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Ricoh Company, Ltd. in Boca Raton is seeking a Site Coordinator to oversee the daily operations of a single-site facility, delivering contracted office services including mail, copy, imaging, and hospitality to internal customers.

The role requires hands-on management of mailroom, copy center, and scanning operations, equipment handling, vendor coordination, and reporting with a focus on maintaining SLAs, cost controls, and effective interdepartmental communication.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in a related field (B2B and/or technical environment).
• 1+ year of customer-facing experience.
• Demonstrated knowledge and understanding of technology.

Responsibilities

• Manage the daily operations of a mailroom, copy center, or scanning facility.
• Operate office equipment including PCs, copiers, multifunction devices, imaging equipment, and mailroom equipment.
• Coordinate with contracted vendors, facility management, and building occupants.
• Serve as the primary point of contact with customers on a daily basis.
• Implement and manage Ricoh Service Excellence programs.
• Operate required equipment and software efficiently to meet SLAs.
• Support profitability goals by effectively utilizing company materials and supplies.
• Create and complete work orders; monitor contractors; conduct inspections; report facility-related issues; provide operational support as needed.

Skills

Customer-facing

Tech savvy

Communication

Problem-solving

Team coordination

Education

High school diploma or GED

Job description

Ricoh Company, Ltd. in Boca Raton is seeking a Site Coordinator to oversee the daily operations of a single-site facility, delivering contracted office services including mail, copy, imaging, and hospitality to internal customers.

The role requires hands-on management of mailroom, copy center, and scanning operations, equipment handling, vendor coordination, and reporting with a focus on maintaining SLAs, cost controls, and effective interdepartmental communication.