On-Site Operations & Mail Center Lead

Ricoh Company, Ltd.; Kansas City (KS); On-site; USD 36,000 - 56,000; Full time

Job summary

Ricoh Company, Ltd. is seeking a Site Coordinator to manage daily operations of a solo-person site, delivering contracted office services including copy, mail, imaging, and hospitality. The role emphasizes efficient equipment use and adherence to service levels.

The Site Coordinator will oversee mail room operations, conference room coordination, and A/V equipment management, while maintaining strong customer interactions and cost controls at the Kansas City site.

Qualifications

• High school diploma or GED required.
• 1+ years of experience in a related field (B2B and/or technical).
• Previous 1+ year customer-facing work experience required.
• Demonstrated knowledge and understanding of technology.

Responsibilities

• Operate mail room, copy center, or scanning facility equipment (PC, copiers, multifunction devices).
• May handle Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Mail processing.
• Interact with customers daily and maintain professional communication.
• Implement and manage Ricoh Service Excellence Programs.

Skills

Tactical thought processing

Present to small groups

Problem-solving

Customer service

Technical aptitude

Written and verbal communication

Education

High school diploma or GED

Job description

Ricoh Company, Ltd. is seeking a Site Coordinator to manage daily operations of a solo-person site, delivering contracted office services including copy, mail, imaging, and hospitality. The role emphasizes efficient equipment use and adherence to service levels.

The Site Coordinator will oversee mail room operations, conference room coordination, and A/V equipment management, while maintaining strong customer interactions and cost controls at the Kansas City site.