Site Manager: Growth Path & Perks

Express Wash Concepts LLC; Miamisburg (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care benefits: Medical, Vision,

Dental, Company-Paid Life, Disability,

401k with company match up to 4%

Unlimited Wash Club membership

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC is looking for a Site Manager to join our growing team at Flying Ace Express Car Wash. The role offers a $65,000 base salary and a clear growth path from Assistant Site Manager to leadership positions, with a focus on customer care and operational excellence.

We provide competitive pay with bonus opportunities, comprehensive health benefits, a 401k with company match, training, and an Unlimited Wash Club membership.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 2–5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with proven de‑escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and leadership abilities with a focus on motivating teams.
• Must be able to close the site one night per week.
• Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.).

Responsibilities

• Create and maintain a customer service culture.
• Be the main contact for customer service issues, maintain sales goals, educate on unlimited wash club memberships, and maintain site appearance and performance.
• Motivate employees and carry out site goals.
• Hold team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.
• Ensure all aspects of the wash—equipment, facilities, and staffing—are maintained at the highest level of quality.
• Maintain knowledge of wash equipment and daily operations.
• Assist with recruiting, training, and onboarding new Team Members.
• Manage site scheduling and labor budgets effectively.
• Conduct regular team performance reviews for policy alignment.
• Oversee inventory management and ordering.
• Directly oversees and manages all site employees.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Communication

Team motivation

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Express Wash Concepts LLC is looking for a Site Manager to join our growing team at Flying Ace Express Car Wash. The role offers a $65,000 base salary and a clear growth path from Assistant Site Manager to leadership positions, with a focus on customer care and operational excellence.

We provide competitive pay with bonus opportunities, comprehensive health benefits, a 401k with company match, training, and an Unlimited Wash Club membership.