Site Leader: Build Teams, Elevate Guest Experience

Whistle Express Car Wash; Wilson (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Whistle Express Car Wash in Wilson, NC is seeking a Site Manager to lead and develop the on-site team, own daily operations, and ensure a best-in-class guest experience. You will drive safety, quality, and brand standards while managing memberships and promotions.

The role requires strong leadership, excellent communication, and the ability to adapt to a fast-paced outdoor environment. Weekend and holiday availability is expected.

Qualifications

• Strong leadership and teambuilding abilities.
• Demonstrated customer service mindset and communication skills.
• Experience guiding operations in fast-paced outdoor environments.
• Ability to drive safety, quality, and brand standards.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead and develop the on-site team including managers and staff.
• Own daily site operations, safety, and guest experience.
• Manage memberships, promotions, and Upsell opportunities.
• Monitor KPIs and optimize staffing and workflows.
• Ensure equipment reliability and preventative maintenance.

Skills

Leadership

Customer service

Communication

Problem solving

Team development

Operational excellence

Job description

Whistle Express Car Wash in Wilson, NC is seeking a Site Manager to lead and develop the on-site team, own daily operations, and ensure a best-in-class guest experience. You will drive safety, quality, and brand standards while managing memberships and promotions.

The role requires strong leadership, excellent communication, and the ability to adapt to a fast-paced outdoor environment. Weekend and holiday availability is expected.