Site Leader: Build Team, Elevate Guest Experience

Whistle Express Car Wash; Morehead City (NC); Híbrido; USD 60 000 - 80 000; Tempo integral

Resumo da oferta

Whistle Express Car Wash in Morehead City is seeking a Site Manager to lead the location, coach the team, and ensure guest experience, safety, and cleanliness. You own daily operations and drive results.

As the senior on-site leader, you recruit, train, and develop staff, manage equipment, meet KPI targets, and promote memberships and services. You partner with the Market Director to grow the business while maintaining standards.

Qualificações

• Strong leadership, teambuilding, and performance-management abilities.
• Excellent customer service mindset and communication skills.
• Ability to operate in a fast-paced outdoor environment; reliable and self-motivated.
• Flexible schedule including weekends and holidays.
• Comfort with standing long periods and light physical tasks.

Responsabilidades

• Lead and develop the site team, recruiting, training, coaching, and evaluating staff.
• Deliver exceptional guest experience and resolve escalated concerns.
• Oversee site operations, safety, maintenance, and equipment performance.
• Set and monitor sales, labor, and KPI targets to drive profitability.
• Ensure brand standards and policies are followed; perform site audits.

Conhecimentos

Leadership

Teambuilding

Performance Mgmt

Customer Service

Communication

Problem Solving

Operations

Sales

Descrição da oferta de emprego

Whistle Express Car Wash in Morehead City is seeking a Site Manager to lead the location, coach the team, and ensure guest experience, safety, and cleanliness. You own daily operations and drive results.

As the senior on-site leader, you recruit, train, and develop staff, manage equipment, meet KPI targets, and promote memberships and services. You partner with the Market Director to grow the business while maintaining standards.