Site Leader: Build Teams, Drive Guest Experience

Whistle Express Car Wash; Stockbridge (GA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, uphold guest experience, safety, and equipment performance. You will mentor the Assistant Site Manager, Shift Leads, and Team Members while partnering with leadership to meet daily goals.

You will manage operations and drive membership sales, ensure quality and throughput, and coach staff on service excellence in a fast-paced outdoor setting.

Formación

• Demonstrated leadership, teambuilding, and performance management abilities.
• Ability to operate in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.

Responsabilidades

• Lead and develop the team: recruit, hire, train, coach, and performance manage all team members.
• Build a positive, growth-minded culture grounded in company values.
• Deliver an exceptional customer experience and coach on customer engagement.
• Oversee site operations and equipment performance to ensure safety and reliability.
• Drive sales, profitability, and business results through promotions and upselling.
• Ensure safety, compliance, and brand standards across the site.
• Analyze operational metrics and implement improvements to increase performance.

Conocimientos

Leadership

Team development

Customer service

Communication

Problem-solving

Decision-making

Outdoor work

Descripción del empleo

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, uphold guest experience, safety, and equipment performance. You will mentor the Assistant Site Manager, Shift Leads, and Team Members while partnering with leadership to meet daily goals.

You will manage operations and drive membership sales, ensure quality and throughput, and coach staff on service excellence in a fast-paced outdoor setting.