Site Team Lead: Develop People, Elevate Guest Experience

Whistle Express Car Wash; Raleigh (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager to ensure the operation runs at full speed and delivers an exceptional guest experience. You will develop team members, manage schedules, and uphold brand standards in Raleigh, NC.

The role emphasizes a hands-on leadership style, ownership of outcomes, and a proactive approach to solving problems in a fast-paced outdoor setting.

Qualifications

• Proven leadership experience with a track record of developing teams.
• Natural problem-solver with strong decision-making abilities.
• Values ownership of outcomes over activity or titles.
• Comfortable working in a fast-paced, outdoor environment.

Responsibilities

• Grow and develop the team, onboarding and guiding new members.
• Enhance guest experience through proactive service and issue resolution.
• Maintain operational excellence with daily checks and staffing coordination.
• Support sales by promoting memberships and services to customers.
• Identify challenges, make quick, informed decisions, and collaborate to improve operations.

Skills

Leadership

Problem solving

Decision making

Ownership/Accountability

Communication

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager to ensure the operation runs at full speed and delivers an exceptional guest experience. You will develop team members, manage schedules, and uphold brand standards in Raleigh, NC.

The role emphasizes a hands-on leadership style, ownership of outcomes, and a proactive approach to solving problems in a fast-paced outdoor setting.