Own the Site: Lead Team, Elevate Guest Experience

Whistle Express Car Wash; Winston-Salem (NC); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Whistle Express Car Wash is seeking a Site Manager in Winston-Salem to own daily site operations, lead a frontline team, and ensure outstanding guest experiences. You will drive safety, quality, and growth initiatives, coach Assistant Site Manager and Shift Leads, manage equipment performance, and keep the site clean, safe, and profitable.

This role requires a hands-on leader who can thrive in an outdoor, fast-paced environment, delivering exceptional customer service and operational excellence

Formación

• Strong leadership and teambuilding abilities.
• Customer service mindset and ability to coach others.

Responsabilidades

• Lead and develop the on-site team, including hiring, training, and performance coaching.
• Maintain safety, customer service, and operational standards.
• Drive membership growth and upsell services.
• Oversee site operations and equipment performance, maintenance, and vendor support.
• Analyze metrics to improve performance and reduce downtime.
• Manage site sales, labor, inventory, and cost controls.
• Ensure compliance with safety, health, and environmental protocols.
• Conduct site audits and inspections for quality and throughput.

Conocimientos

Leadership

Customer service

Communication

Team development

Problem solving

Reliability

Operations management

Sales coaching

Descripción del empleo

Whistle Express Car Wash is seeking a Site Manager in Winston-Salem to own daily site operations, lead a frontline team, and ensure outstanding guest experiences. You will drive safety, quality, and growth initiatives, coach Assistant Site Manager and Shift Leads, manage equipment performance, and keep the site clean, safe, and profitable.

This role requires a hands-on leader who can thrive in an outdoor, fast-paced environment, delivering exceptional customer service and operational excellence