Site Manager: Lead Teams, Elevate Service & Growth

Express Wash Operations LLC; Skibo (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Whistle Express is seeking a Site Manager to lead on-site operations at a Take 5 Car Wash location in North Carolina. You will own daily site performance, manage a team, ensure safety and quality, and drive guest experience and memberships.

You will recruit, coach, and develop staff, maintain equipment and standards, and partner with leadership above and below to deliver consistent results in a fast-paced outdoor setting.

Qualifications

• Strong leadership and teambuilding abilities.
• Excellent customer service mindset and communication skills.
• Ability to operate effectively in a fast-paced outdoor environment.
• Reliability, self-motivation, and organizational skills.
• Willingness to work weekends/holidays and stand for long periods.

Responsibilities

• Recruit, hire, train, coach, and evaluate team members across shifts.
• Foster a positive culture aligned with company values and growth.
• Develop future leaders through ongoing development conversations.
• Ensure safety, customer service, and operational standards are followed.
• Deliver exceptional customer experience and drive membership growth and upselling initiatives.
• Oversee daily site operations, equipment maintenance, and vendor support.
• Monitor KPIs, adjust staffing, and manage site expenses and inventory.
• Enforce health, safety, and brand standards; conduct site audits.

Skills

Leadership

Customer service

Communication

Problem solving

Operations management

Job description

Whistle Express is seeking a Site Manager to lead on-site operations at a Take 5 Car Wash location in North Carolina. You will own daily site performance, manage a team, ensure safety and quality, and drive guest experience and memberships.

You will recruit, coach, and develop staff, maintain equipment and standards, and partner with leadership above and below to deliver consistent results in a fast-paced outdoor setting.