Site Care Coordinator: Scheduling & Family Navigation

Cortica; Dedham, Northern (MA, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Education stipend

401k matching

Health, vision, dental insurance

PTO and wellness days

Paid holidays

Job summary

Cortica is hiring a Site Care Coordinator in Dedham, MA to optimize client and provider scheduling and act as the primary contact for families, guiding them through the Cortica journey with high-quality care.

The role requires on-site presence and collaboration with site leadership, clinical, and shared services to align schedules with client needs and provider capacity. Compensation reflects hourly rates and benefits.

Qualifications

• 4+ years scheduling experience in ABA services or related field.
• 2+ years in a client services role.
• Strong problem-solving skills.

Responsibilities

• Guide patients through care pathways, monitor progress and identify delays.
• Serve as the point of contact for families and streamline communication during Cortica journey.
• Keep families informed about wait times for services.

Skills

Scheduling experience

ABA services

Client services

Tools

Axon Scheduling

Smart Scheduling

Salesforce

Job description

Cortica is hiring a Site Care Coordinator in Dedham, MA to optimize client and provider scheduling and act as the primary contact for families, guiding them through the Cortica journey with high-quality care.

The role requires on-site presence and collaboration with site leadership, clinical, and shared services to align schedules with client needs and provider capacity. Compensation reflects hourly rates and benefits.