Care Coordination & Scheduling Lead (On‑Site)

Cortica - Neurodevelopmental; Torrance (CA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical and dental insurance options

401K with company match

Rapid vesting

Personal Time Off based on tenure

Paid holidays

Life insurance

Disability insurance options

Tuition reimbursement

Employee referral bonus awards

Job summary

Cortica in Torrance, CA is seeking a full-time Site Care Coordinator to join a multidisciplinary team focused on delivering timely and coordinated care for children with neurodevelopmental differences. You will optimize client and provider scheduling, serve as a primary contact for families, and collaborate with site leadership to maintain exceptional service standards.

This on-site role emphasizes proactive communication and effective problem solving to minimize delays and cancellations.

Qualifications

• 4+ years scheduling experience in ABA services or related field.
• 2+ years in client services role.
• Strong problem-solving skills.

Responsibilities

• Coordinate patient and provider scheduling to maximize capacity and service delivery.
• Serve as the primary contact for families, guiding them through scheduling and care pathways.
• Maintain communication with on-site leadership and clinical teams to resolve scheduling issues.

Skills

Scheduling

Client services

Problem solving

Tools

Salesforce

Axon

Smart Scheduling

Job description

Cortica in Torrance, CA is seeking a full-time Site Care Coordinator to join a multidisciplinary team focused on delivering timely and coordinated care for children with neurodevelopmental differences. You will optimize client and provider scheduling, serve as a primary contact for families, and collaborate with site leadership to maintain exceptional service standards.

This on-site role emphasizes proactive communication and effective problem solving to minimize delays and cancellations.