Onsite Care & Scheduling Specialist

Cortica - Neurodevelopmental; Dedham (MA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

$2,000 continuing education stipend

Competitive compensation: $26.01/hr to

Health, vision, dental, and pet_ins

Job summary

Cortica - Neurodevelopmental is seeking a Site Care Coordinator to join our on-site multi-disciplinary team. You will optimize client and provider scheduling, coordinate care, and serve as a primary contact for families while partnering with site leadership to uphold high standards of care.

Responsibilities include patient care navigation, scheduling optimization, and cross-team communication using Axon, Smart Scheduling, and Salesforce. 4+ years ABA scheduling experience preferred.

Qualifications

• 4+ years’ scheduling experience in ABA services or related field.
• 2+ years in client services related role.
• Strong problem-solving skills.

Responsibilities

• Guide patients through care pathways, monitor progress and address delays.
• Be point of contact for families and streamline communications.
• Create scheduling plans to maximize provider capacity while meeting client needs.
• Collaborate with clinical teams and on-site leadership to implement scheduling strategies.

Skills

Scheduling

Client Services

Problem-solving

Communication

Cross-functional collaboration

Tools

Axon

Smart Scheduling

Salesforce

Job description

Cortica - Neurodevelopmental is seeking a Site Care Coordinator to join our on-site multi-disciplinary team. You will optimize client and provider scheduling, coordinate care, and serve as a primary contact for families while partnering with site leadership to uphold high standards of care.

Responsibilities include patient care navigation, scheduling optimization, and cross-team communication using Axon, Smart Scheduling, and Salesforce. 4+ years ABA scheduling experience preferred.