Shuttle Operations Lead: Safety, Efficiency & Growth

Rail Management Services; New Boston (MI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Stable employment

Leadership role

Safety culture

Team environment

Job summary

Pacific Rail Services in New Boston, MI, is seeking an Operations Shuttle Supervisor to oversee daily shuttle operations and lead a team responsible for safe, efficient movement of customer vehicles through our New Boston facility. In this hands-on leadership role you will conduct pre-shift briefings, manage staffing, monitor inventory, and drive safety, productivity and exceptional service.

You’ll coach staff, perform evaluations, and collaborate with other departments to meet customer

Qualifications

• Supervisory or leadership experience preferred.
• Experience in automotive logistics, rail operations, warehousing, or related fields preferred.
• Strong leadership and employee management skills.
• Excellent organizational and inventory management abilities.
• Strong communication, problem-solving, and conflict-resolution skills.
• Ability to monitor productivity and adjust staffing as business needs change.
• Experience conducting safety observations, audits, and employee coaching.
• Basic computer proficiency and experience with operational tracking systems.
• Ability to work flexible schedules, including overtime, weekends, and holidays as needed.

Responsibilities

• Lead and supervise daily shuttle operations.
• Conduct pre-shift meetings to communicate workload, staffing, safety expectations, and operational goals.
• Monitor vehicle inventory and ensure vehicles are moved safely and efficiently.
• Oversee employee productivity and performance standards.
• Assign work based on operational priorities and staffing levels.
• Conduct safety observations and enforce company safety policies.
• Investigate and resolve inventory discrepancies and operational issues.
• Perform operational audits and ensure compliance with procedures.
• Coach, train, and develop team members.
• Complete employee evaluations and performance documentation.
• Coordinate with other departments to maintain workflow and meet customer expectations.

Skills

Leadership

Supervisory experience

Inventory management

Safety compliance

Communication

Problem solving

Staffing optimization

Coaching

Computer literacy

Tracking systems

Tools

Tracking systems

Job description

Pacific Rail Services in New Boston, MI, is seeking an Operations Shuttle Supervisor to oversee daily shuttle operations and lead a team responsible for safe, efficient movement of customer vehicles through our New Boston facility. In this hands-on leadership role you will conduct pre-shift briefings, manage staffing, monitor inventory, and drive safety, productivity and exceptional service.

You’ll coach staff, perform evaluations, and collaborate with other departments to meet customer