Shuttle Operations Leader

TransWest; Redmond, Northern (WA, KY); Hybrid; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO) accrues

Personal day

Company-Observed Holidays

Job summary

TransWest is seeking a Road Supervisor to provide front-line supervision for drivers and shuttle program staff, ensuring safe, timely, and efficient operations from pull-out through route completion. You will oversee fleet readiness, route coverage, and documentation while partnering with the Operations Manager on fleet movement and repairs.

The role includes recruiting, onboarding, coaching, driver certifications, road testing, incident investigations, and enforcing safety standards to maintain

Qualifications

• 2+ years of experience in a Lead or Supervisory role.
• 2+ years of driving experience (shuttle, routed, or point-to-point transportation with 10,000 GVWR+).
• Experience coaching, mentoring, or training drivers.
• Familiarity with DOT/FMCSA safety and compliance requirements.
• Ability to document incidents, training outcomes, and performance concerns clearly and accurately.

Responsibilities

• Provide front line supervision to drivers, program support staff, and additional staff assigned to the Shuttle Transportation Program, representing supervisory responsibility for 20+ team members.
• Ensure efficient pull-out of all shuttle routes at the beginning of each shift so that all shuttle service starts on time and remains safe.
• Oversee fleet of 20+ shuttle vehicles and scheduling of repairs as determined by the Operations Manager.
• Coordinate safety orientation and provide ongoing driver training, coaching, and mentoring.
• Conduct road test evaluations for driver candidates to assess safe driving skills and readiness.

Skills

Leadership

Coaching

Public speaking

Verbal communication

Documentation

Problem solving

Tools

Microsoft Office Suite

Job description

TransWest is seeking a Road Supervisor to provide front-line supervision for drivers and shuttle program staff, ensuring safe, timely, and efficient operations from pull-out through route completion. You will oversee fleet readiness, route coverage, and documentation while partnering with the Operations Manager on fleet movement and repairs.

The role includes recruiting, onboarding, coaching, driver certifications, road testing, incident investigations, and enforcing safety standards to maintain