Showroom Manager: Customer-Centric Sales Leader

Ferguson Enterprises, Inc.; San Rafael (CA); On-site; USD 58,000 - 127,000; Full time

Benefits offered by this job

Health, dental, vision

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Job summary

Ferguson Enterprises, Inc. is seeking a Showroom Manager for the San Rafael location to lead sales, operations, and customer experience. You will forecast sales, manage budgets, build a high-performing team and ensure processes run smoothly with integrity.

The role requires strong leadership, hospitality or customer-service background, organizational skills, and a passion for design. You will use CRM tools, create dashboards, and promote a safe, compliant workplace while supporting business

Qualifications

• Strong sales and business acumen with interpersonal skills.
• Collaborative spirit and teamwork commitment.
• Proven leadership abilities and understanding of HR practices.

Responsibilities

• Lead sales forecasting, planning, and budgeting processes.
• Ensure accuracy, consistency, and high-quality execution.
• Build and manage a high-performing industry team.
• Drive improvements in sales processes with leadership collaboration.
• Oversee key sales reports and intelligence, with insights and enhancements.
• Develop dashboards and reporting tools tracking account health and KPIs.
• Champion innovation in sales ops; implement and optimize CRMs.
• Ensure compliance with Health, Safety, and Environmental standards.
• Maintain regular, dependable attendance.
• Perform other duties as assigned.

Skills

Sales leadership

Teamwork

HR practices

Leadership

Relationship building

Organization

Tools

CRM software

Job description

Ferguson Enterprises, Inc. is seeking a Showroom Manager for the San Rafael location to lead sales, operations, and customer experience. You will forecast sales, manage budgets, build a high-performing team and ensure processes run smoothly with integrity.

The role requires strong leadership, hospitality or customer-service background, organizational skills, and a passion for design. You will use CRM tools, create dashboards, and promote a safe, compliant workplace while supporting business