Showroom Manager

FERGUSON; San Rafael (CA); On-site; USD 58,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Job summary

Ferguson in San Rafael is seeking a Showroom Manager to lead sales, operations, and customer experience in our showroom.

You'll forecast sales, manage a high-performing team, and optimize reporting and CRM usage to drive KPI improvements while ensuring adherence to HSE standards.

The ideal candidate thrives in fast-paced environments, is highly organized, and focuses on customer satisfaction and team development in a dynamic construction and interior design setting.

Qualifications

• Strong sales and business acumen with outstanding interpersonal skills.
• A collaborative spirit and a commitment to teamwork.
• Understanding of HR practices.
• Proven problem-solving abilities and leadership qualities.
• Strong relationship building and networking skills.
• Excellent organizational and time management skills.
• Confidence in interacting with a broad range of clients, regardless of their product knowledge.

Responsibilities

• Lead sales forecasting, planning, and budgeting processes within the sales organization. Ensure accuracy, consistency, and high-quality execution.
• Build and manage a high-performing industry team.
• Drive improvements in sales processes by collaborating with leadership to identify and implement strategic advancements.
• Oversee the distribution of key sales reports and intelligence, providing insight and recommending enhancements.
• Develop dashboards and reporting tools that track account health, sales pipeline progress, and other critical KPIs.
• Champion innovation in sales operations by implementing and optimizing technologies, including CRMs.
• Ensure full compliance with company policies, including Health, Safety, and Environmental (HSE) standards.

Skills

Strong sales & business acumen

Collaborative spirit

Understanding of HR practices

Problem-solving

Relationship building

Organizational skills

Customer interaction

Interpersonal skills

Tools

CRM software

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We’re looking for the right candidate to step into the role of Showroom Manager at our San Rafael Showroom location. As the face of our showroom, this individual will help foster a welcoming and inspiring environment for both clients and team members. You’ll be responsible for ensuring that sales, team operations, and the showroom itself run efficiently, profitably, and with integrity.

The ideal candidate is a charismatic team player with experience in management, sales, hospitality, or customer service. A passion for interior design and/or building is a plus but not essential. We value individuals who are highly organized, advocate for the customer, and maintain a consistently positive attitude. The construction industry moves quickly, so we need someone who thrives in fast-paced, ever-changing environments and is motivated to help the team exceed its goals.

Key Responsibilities

• Lead sales forecasting, planning, and budgeting processes within the sales organization. Ensure accuracy, consistency, and high-quality execution.
• Build and manage a high-performing industry team.
• Drive improvements in sales processes by collaborating with leadership to identify and implement strategic advancements.
• Oversee the distribution of key sales reports and intelligence, providing insight and recommending enhancements.
• Develop dashboards and reporting tools that track account health, sales pipeline progress, and other critical KPIs.
• Champion innovation in sales operations by implementing and optimizing technologies, including CRMs.
• Ensure full compliance with company policies, including Health, Safety, and Environmental (HSE) standards.
• Maintain regular, dependable attendance.
• Perform other related duties as assigned.

Qualifications

• Strong sales & business acumen with outstanding interpersonal skills
• A collaborative spirit and a commitment to teamwork
• Understanding of HR practices
• Proven problem-solving abilities and leadership qualities
• Strong relationship building & networking skills
• Excellent organizational and time management skills
• Confidence in interacting with a broad range of clients, regardless of their product knowledge

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

$5,156.10 - $11,344.30

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information