Showroom Inside Sales & Dispatch Specialist

Associated Scaffolding Company Inc.; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Associated Scaffolding Company Inc. is seeking an Inside Operations/Customer Service Assistant in Raleigh, NC. The role supports the Branch Manager in inside operations, dispatch and retail sales, handling orders, invoicing, and paperwork. You will assist with inventory, showroom maintenance, and customer communications.

Role requires strong customer service, basic math and accounting skills, and proficiency with Word, Excel, and Outlook. A professional appearance and team spirit are essential.

Qualifications

• High School Diploma or equivalent
• Strong customer service skills and prior service experience a plus
• Competence with basic math and accounting skills
• Proficiency with Word, Excel, and Outlook
• Positive attitude and teamwork orientation
• Able to multi-task and stay organized
• Excellent verbal communication and professional appearance

Responsibilities

• Provide support to Branch Manager in inside operations, dispatch and retail sales.
• Take customer orders, document paperwork, invoice customers, and file records.
• Assist with inventory functions and advise on equipment requirements.
• Dispatch vehicles for pickups/deliveries and monitor GPS alerts.
• Keep showroom/office stocked and orderly; handle petty cash and deposits.
• Undertake training to improve inside sales and product knowledge.

Skills

Customer service

Basic math

Excel

Word

Outlook

Team player

Verbal communication

Professional appearance

Education

High School Diploma

Tools

Excel

Word

Outlook

Job description

Associated Scaffolding Company Inc. is seeking an Inside Operations/Customer Service Assistant in Raleigh, NC. The role supports the Branch Manager in inside operations, dispatch and retail sales, handling orders, invoicing, and paperwork. You will assist with inventory, showroom maintenance, and customer communications.

Role requires strong customer service, basic math and accounting skills, and proficiency with Word, Excel, and Outlook. A professional appearance and team spirit are essential.