Inside Sales & Dispatch Specialist

Associated Scaffolding; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Associated Scaffolding in Raleigh, NC is seeking an organized Inside Operations Support associate to assist the Branch Manager with inside sales, dispatch and showroom duties.

The role emphasizes courteous customer service, accurate order processing, inventory control and coordination of deliveries. Proficiency in Word, Excel and Outlook is preferred and a professional, team-oriented attitude is essential.

Qualifications

• High School Diploma or equivalent.
• Strong customer service skills.
• Proficiency with basic math and accounting concepts.

Responsibilities

• Routinely provide courteous telephone and visitor reception.
• Assist inside sales with taking orders, documentation, invoicing and filing.
• Investigate returns and invoice customers.
• Assist with all inventory functions per policy.
• Inform Branch Manager of additional equipment needs.
• Dispatch vehicles for timely deliveries and monitor GPS alerts.
• Continually train to improve inside sales and product knowledge.
• Perform other duties as assigned.

Skills

Customer service

Order processing

Inventory management

Dispatch coordination

Multitasking

MS Office

Teamwork

Professional appearance

Quick learner

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Associated Scaffolding in Raleigh, NC is seeking an organized Inside Operations Support associate to assist the Branch Manager with inside sales, dispatch and showroom duties.

The role emphasizes courteous customer service, accurate order processing, inventory control and coordination of deliveries. Proficiency in Word, Excel and Outlook is preferred and a professional, team-oriented attitude is essential.