Showroom Front Desk: Customer Care & Scheduling

Globalclassifieds; Ridgefield, Northern (CT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Globalclassifieds in Ridgefield, CT is seeking a Front Desk Coordinator to be the first point of contact for customers and keep the showroom office running smoothly. This role requires reliable attendance and professional presentation.

You will greet walk-in customers, answer phones, provide general product information, prepare quotes, schedule appointments, and route inquiries to the appropriate team. Strong computer and CRM skills are essential.

Qualifications

• Reliable with a consistent schedule and on-time attendance.
• Proficient with computers, email, CRM systems and basic office software.
• Professional, organized and comfortable interacting with customers live and over the phone.
• Seeking steady, long-term employment.

Responsibilities

• Greet walk-in customers and assist with general information about products and services.
• Answer calls, provide pricing info and order status, and route inquiries to the correct department.
• Create and send quotes via email or in person; collect customer details and book appointments.
• Keep the front desk and showroom organized, presentable, and running smoothly.
• Coordinate with team to ensure timely follow-ups and customer satisfaction.

Skills

Computer literacy

CRM familiarity

Customer service

Time management

Tools

Microsoft Word

Google Workspace

Job description

Globalclassifieds in Ridgefield, CT is seeking a Front Desk Coordinator to be the first point of contact for customers and keep the showroom office running smoothly. This role requires reliable attendance and professional presentation.

You will greet walk-in customers, answer phones, provide general product information, prepare quotes, schedule appointments, and route inquiries to the appropriate team. Strong computer and CRM skills are essential.