Showroom Front Desk & Client Experience Coordinator

Classifieds24; Ridgefield (CT); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Classifieds24 in Ridgefield, CT is hiring a Front Desk Coordinator to be the first point of contact for customers and to keep our showroom office running smoothly.

A typical day includes greeting walk-in customers, answering phones, creating and sending quotes, booking appointments, routing requests to the correct department, and keeping the front desk and showroom organized and presentable.

Qualifications

• Reliable and dependable with a consistent schedule.
• Proficient with computers, email, CRM systems, and basic office software.
• Professional, organized, and comfortable communicating with customers in person and on the phone.

Responsibilities

• Greet walk-in customers and provide general information on products.
• Answer phone calls, route inquiries to the correct department, and provide pricing/estimates.
• Create and send quotes, collect customer information, and book appointments/estimates.
• Keep front desk and showroom organized and presentable.

Skills

Customer service

Communication

CRM familiarity

Computer literacy

Office software

Tools

CRM system

Microsoft Word

Google Workspace

Email

Job description

Classifieds24 in Ridgefield, CT is hiring a Front Desk Coordinator to be the first point of contact for customers and to keep our showroom office running smoothly.

A typical day includes greeting walk-in customers, answering phones, creating and sending quotes, booking appointments, routing requests to the correct department, and keeping the front desk and showroom organized and presentable.