Patient Care Concierge: Front Desk & Scheduling

Keplr Vision; Ridgefield (CT); On-site; USD 44,000 - 55,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I in Ridgefield, CT. This full-time, customer-facing role focuses on delivering high-quality patient service, including phone communications, scheduling, and front-desk duties. A professional, personable demeanor is essential, with a willingness to train and grow in a clinical setting.

The position reports to the Practice Manager and offers exposure to a busy office environment with opportunities to develop administrative and patient-care skills.

Qualifications

• Excellent customer service mindset and professional presentation.
• 1+ years of experience preferred but willing to train for the right candidate.
• Desire to learn and grow in a clinical front-desk role.

Responsibilities

• Speak with patients on the phone to provide information and support.
• Schedule and manage patient appointments.
• Greet patients and assist with check-in/check-out processes.
• Perform front desk administrative duties as needed.
• Interact with patients in a professional and friendly manner.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer basics

Job description

Keplr Vision is seeking a Patient Care Coordinator I in Ridgefield, CT. This full-time, customer-facing role focuses on delivering high-quality patient service, including phone communications, scheduling, and front-desk duties. A professional, personable demeanor is essential, with a willingness to train and grow in a clinical setting.

The position reports to the Practice Manager and offers exposure to a busy office environment with opportunities to develop administrative and patient-care skills.