Front Desk Coordinator - admin / office - administrative job employment

HirePros®; Ridgefield (CT); On-site; USD 40,000 - 52,000; Full time

Job summary

HirePros® in Ridgefield, CT is seeking a Front Desk Coordinator to be the first point of contact for customers and keep the showroom office running smoothly. The role involves greeting visitors, answering phones, providing general information about products, prices, and estimates, and scheduling appointments for the team.

The ideal candidate is reliable, punctual, and comfortable communicating with customers both in person and over the phone, with proficiency in basic office software, email, and

Qualifications

• Reliable and punctual with a consistent schedule.
• Comfortable talking with customers in person and on the phone.
• Proficient with computer use, email, CRM, and basic office software.

Responsibilities

• Greet and assist walk-in customers at the showroom.
• Answer phone calls and provide general information, pricing, and order status.
• Create and send quotes by email or in person; collect customer information and book appointments.
• Route inquiries to the appropriate department.
• Keep the front desk and showroom organized and presentable.

Skills

Customer service

CRM system

Office software

Communication skills

Tools

CRM software

Microsoft Windows

Job description

Front Desk Coordinator - admin / office - administrative job employment

We're a home improvement company specializing in fences, sheds, and mailboxes, based in Ridgefield, CT, where we have our showroom office.

We're looking for a Front Desk Coordinator to be the first point of contact for every customer and keep our showroom office running smoothly.

A typical day includes:

Arriving on time to our showroom office in Ridgefield, CT during our normal business hours

Greeting and helping walk-in customers face to face — giving general info on our products and services, prices and estimates, and answering any questions

Answering phone calls and handling the same — general info, pricing, and order status — plus routing calls to the correct department

Creating and sending quotes by email or in person, taking customer information, and booking appointments/estimates for our team

Routing anything that needs it to the right person or department

Keeping the front desk and showroom organized, presentable, and running smoothly

What we're looking for:

Reliable — able to commit to a consistent schedule and always be on time

Good with using a computer, email, CRM system, and basic office software (Word, google, email, Microsoft Windows etc.)

Professional, organized, and comfortable talking with customers, both live over the phone & face to face at the showroom

Someone looking for steady, long-term work